Mobile Networks Continue to Exploit Clients Under ICASA’s Watch

In 2019, after many years of complaining about disappearing airtime, mobile network subscribers were relieved when the Independent Communications Authority of South Africa (ICASA) implemented new regulations that prevented mobile network operators from automatically deducting airtime when users ran out of data. After this, one would expect mobile networks to learn what constitutes fair/unfair business practices and ensure that all their new products are in line with the princ... Read more »
by Staff Writer | Published 4 months ago

By Staff Writer On Thursday, August 15th, 2019

Airtime Still not Fully Protected by ICASA Data Regulations

Earlier this year, following years of complaints by mobile network subscribers about unfair billing practices, the Independent Communications Authority of South Africa (ICASA) promulgated new data regulations, ... Read more »
By Staff Writer On Wednesday, February 27th, 2019

No More Disappearing Airtime as ICASA Data Regulations Come into Effect

For a long time mobile network subscribers have been complaining about unexplained disappearance of their airtime. This is likely to come to an end this week as the new regulations by the Independent Communicat... Read more »